for English users


Your delivery address in Constance                                                                 Registration                         

Want to order something on the Internet, but are unwilling to pay Swiss postal and Customs handling charges? Does your seller refuse to deliver to Switzerland because of the extra paperwork, or does your family have to pay high rates for forwarding when they want to send birthday gifts? 

No problem. You can have your Internet orders sent to my “delivery address” here in Constance. Located in the centre of Constance, we are a 5-minute walk from the Swiss border and little more than 1 minute away from Constance’s main railway station. It’s a convenient way to pick up your orders.

While it’s not a “must”, you can combine the collection of your order with a shopping trip in downtown Constance. The most interesting shops are only a couple of minutes away on foot.

Please send us an e-mail with your first name, your last name, your address and your telephone number. You will receive a reply from us containing the delivery address and how to address your order. From this moment on, you can use the address for all your Internet purchases.

As soon your parcel arrives, you will receive a message by e-mail, and you can pick up your goods or collect your parcels if you have sent out more than one order. A safe is also available for high-value items.


Parcels up to 99 cm long + wide incl. 19.99 kg cost € 5.—

(free 14-day storage period incl. the day of delivery)

After this period, we charge an additional € 5.— per week 

Parcels from 100 cm long + wide incl. 19.99 kg cost € 10.—

(free storage period of 7 days max. incl. the day of delivery)

After this period, we charge an additional € 10.— per week

Parcels from 150 cm long + wide incl. 19.99 kg cost € 15.—

(same storage period as the € 10.— parcels)


Parcels from 20 kg on are subject to an additional charge of € 5.— per parcel. Each additional 20 kg is subject to a further charge of € 5.—.

 WASTE PACKAGING: we have 2 options for waste packaging:

1. You take the waste material with you to Switzerland

2. You can leave it here in return for a charge. This depends on the size of the packaging and is between € 1.50 and € 2.—

Use of the blue waste containers is forbidden as they are all private. Also, you cannot deposit your waste material in parking garages or anywhere else in Constance as you will be reported to the authorities for littering, which includes a fine of between € 35 and € 2,500.

We accept COD when advised that a COD package will be arriving (together with the approximate amount from you). A charge of € 5.— is made for this service and COD packages must be picked up within 7 days incl. the day of arrival. After the 7-day period, we charge an additional € 10. — per week (compared to € 10.— parcels)

I look forward to receiving your registration!

yours sincerely

Mandy Klein